Brian was very prompt in solving a previous call by sending Ted to do the work.He is very kind and considerate and did the job very well[after hours ] .This experience won him the contract to do the re-wire etc.The re-wire was co-ordinated thru Guelph hydro and everything went according to plan.A little pricy but good.Ted was very good and Jason as well,however Jason always concerned about making extra money.Can't blame him there either.I would recommend them again.Brownies were delicious!!
We are very pleased with the electrical work completed for us by Home-Pro Electric. Brian visited us very soon after we contacted him about removing knob-and-tube that still remained in parts of our 75 year-old-house. He did a thorough inspection and offered suggestions about updating our panel and explaining what rewiring would have to be done. Ted and Jason arrived within the week to begin the work and completed it in the time estimated by Brian. Both Ted and Jason were very courteous and conscientious workers who were a pleasure to have in our house. The knob-and-tube removal was done with very little impact on our walls thanks to Ted’s thorough and efficient problem-solving and Jason’s competent assistance and helpful suggestions. The rewiring, installation of smoke alarms on each floor as well as a placing a surge protector on our electrical panel were completed thoroughly and efficiently. Diane provided us with timely, clear invoices. Well done Home-Pro Electric – 10 out of 10!
Bill & Heather
Home Pro Electric did a great job on our recent Panel upgrade and kitchen renovation. Ted and Jason were always prompt and on schedule and would call the night before to confirm. They were easy to work with and friendly. The quality of workmanship was very high and the price was the same as quoted at the beginning, even though was asked them to install a couple extra light fixtures for us. This is the second time we have hired Home-Pro and will definitely call them for any future electrical work at our house. Thanks!
Pleased with there work. Very neat and friendly. They were helpful as to suggestion on ceiling fans. Gave quotes on the cost of installation if I go with your company. Also the best place to purchase them.
Thank you for agreeing to provide your feedback for Home Pro Electric Inc, Bill. You said the electricianTed was very good and very neat. The work was performed perfectly to your satisfaction.
I would highly recommend Home-Pro for all your electrical work! Brian was repairing an electrical problem in my home and mentioned that it would be a good idea if I am doing any renovations to think of upgrade my electrical panel and add surge protection. This was fantastic advice especially this year. Brian explained the process and estimate completely to me and follow-up with courtesy calls. Ted and Jason completed the work within the timelines and my questions were dealt with professionally and with a smile. Diane in the office was very friendly and helpful. I am so pleased with the results. Thank you, Home-Pro team!
HOME PRO ELECTRIC IS ALWAYS MY No.# 1 CHOICE! Recently we were put into a nightmarish scenario where we needed electrical expertise to the max. We called Brian after hours and he totally came to our rescue. Brian's in-depth electrical knowledge immediately set our anxieties at ease. Brian brilliantly got the job done without any issues. Brian's pricing was exceptionally fair and before we knew it, he had solved all of our problems. Thank you Brian and Diane for setting the bar high in professionalism.
The Irshad Family
Needed to get smoke detectors installed. Contacted Home Pro Electric. They showed up on time, did a very good job. Professional and polite. Would definitely contact them again in the future.
We contacted Home Pro Electric for a quote on a new electrical panel for our older home. We were very impressed with the prompt, courteous and professional service we received from Brian and his team. We would highly recommend this company to our family and friends. It deserves the high ratings it has received.
Fantastic service! Providing transparency with all costs is reassuring to clients that they are not being taken advantage of. Brian was very knowledgable and professional. We will certainly refer Home-Pro Electric to friends and family! Thank you!
Lisa & David
Excellent service in all respects. For example: phone conversations - excellent: great follow-up; work performance - professional in all respects; electricians - fully respectful and knowledgeable; and attitude - all questions were answered, thoroughly. Summary: totally pleased in all respects.
Dr. Gordon Kuhn
On Fri. Feb. 21, heavy ice on our roof slid onto ice-filled gutters and the force of it tore away the hydro meter, wiring, eaves troughs, soffit and fascia all along the entire side of our house. City crew told us we needed an ESA-approved electrician before they could replace the meter. We called four other companies who basically told us "we're booked full - have a nice day" and didn't seem to care at all about the terrible situation we were in. When we saw the Home-Pro ad in the Yellow Pages, it gave a lot of helpful information and stressed customer service as No.1, no matter what the job. We were answered quickly and courteously by someone who understood right away what we needed and had contacted field staff while still on the phone with us. He promised they would come within an hour and they did. Ted and Jason explained exactly what had to be done in clear language and didn't dumb us down. They gave us good solid advice and the company's "Straightforward Pricing" invoice system was easy to follow. They stayed at our home until the city hydro crew had returned with a replacement meter and reconnected us at the pole. All the time they were at our home, they treated us as if we were the most important clients in the universe. Next time we need skilled electrical work done, emergency or not, we will call Home-Pro. Their great attitude turned a terrible experience into a good one. We had power back 5 hours and 59 minutes after the ice-slide incident.
I contacted Home Pro, and the first day my schedule allowed a representative came to review my job request. He called the night before to confirm the appointment and was punctual. He was pleasant, and offered additional options to my reno. He presented different ways to do the job I wanted and let me decided the what worked best for me. The electricians were polite, and professional. They confirmed with me what I wanted. They explained how they would do the instal. The power had to be shut off a couple of times while the transfer panel was installed, so they gave me ample warning to ensure any electronics were turned off. They were neat and clean, and cleaned up after themselves. Once the job was done the electricians showed me what was done. The Home Pro representative called to follow up on the job to ensure I was happy both with the instal as well as the electricians. I would use them again.
Jason and Ted from Home-Pro Electric did a fantastic job today! They were both friendly and professional. They were very knowledgeable. They found and diagnosed the issue very quick! Very good experience! Thanks!
The company was very easy to contact and quick to respond. Jason and Ted were able to solve both lighting issues very quickly and were very friendly and informative. Overall they did a great job and I would recommend them to anyone in the area.
Brian and Jason were great. Punctual, kind, efficient and extremely professional. I I am very pleased with the work they did and I will definitely be using their services again!
We had several small electrical fixes that needed to be done. They were on time, fast and efficient and solved all our issues without too much time or by making any holes in walls or any unsightly modifications to our home. Kept us filled in regarding prices and procedures. Ted was fantastic.
We had a sudden loss of power to a number of receptacles and switches. Jason and Ted were very quick to diagnose the problem/s and to make the required repairs. On their advice, we also acquired surge protection which will help protect the various electronics in our home. Their prompt and courteous service was most appreciated.
We had an ESA inspection and needed to get up to code. This involved a bunch of work which took the guys and Home Pro 2 days to complete. They were punctual, reliable and respectful of everything in the house. Initially we were planning on making sure one of us was at home during the work, but once we met the contractors we felt comfortable leaving them alone to do the work. Best of all, once they were done, they dealt with the ESA directly, which was a relief! I would strongly recommend Home Pro to anyone needing electrical work done.
I needed circuits installed for new kitchen and bathroom vents along with a new ceiling lamp in our dining room. All my contact with them were positive, the installers were very professional and friendly. Jobs were completed in a day and the results are great.
We have utilized Home-Pro for most of our electrical needs over the past several years. We have always been impressed by how thorough they have been with their work. They are happy to answer any questions you have and give good advice regarding the electrical safety of your entire home. Today they replaced a faulty sparking switch that was worn out and did it quickly and efficiently
Last week , suddenly electric power off in my basement so I couldn't use water tank and sump pump. He came home and checked it . He explained why it happened and repaired it. I think he asked me a reasonable price. He was very kind and I was very satisfied with his service.
Dong Ick Youn
Brian came over to the house, only a few days after we contacted Home-Pro. He knew what the problem was almost instantly. The repair didn't take any time at all and we now have heat. When Brian gave me a discount on the price, due to a battle with Brain cancer, it was very much appreciated. I will call Home-Pro if help is ever needed again.
We had a couple issues w switches continuously tripping. Brian came and was able to find the problem, explained clearly what needed to be done and fixed the problem. He was the ultimate professional. I would highly recommend Pro Electric. Brain provided great peace of mind at a fair price.
This company is top notch from start to finish. I have had several contractors work in my home this year and this is the only one that DID NOT disappoint. The Quote was fair. The service was timely. Communication was excellent and it was a pleasure to have their very qualified electrician Ted in our home.
I had two bedrooms out of power and a kitchen receptacle not working. This is the first time ever that I requested residential electric service, Brian did an excellent work fixing everything. Not only that, he also patiently explained where went wrong and how to prevent the same problems from happening again. I was really impressed by the speed, courtesy, and professionalism of Home Pro. They are really a pleasure to work with.
I am another satisfied customer. Very well done job. All tasks had been completed in a professional way and above expectation. Keep it up Brian. Thank you! Danut from Kitchener
I was extremely satisfied with Brian and the work of Home-Pro Electric. I initially wanted to have a single 220/240v circuit run to my garage for a welder and compressor, but Brian recommended that it would be a good idea to run a full sub-panel to the garage to allow for future expansion (i.e. for electric vehicle charging capability sometime in the future, or running any other high current power tools). I was extremely happy with the work completed, they were courteous, helpful and punctual, and were able to answer any follow-up questions quickly. The panel was professionally and very cleanly installed. I would not hesitate to recommend Home-Pro to friends. Thanks Brian!
I have used Home-Pro Electric 3 times in a short time frame for a variety of issues and have been 100% satisfied every time. The first time I had them put a timer on my outside lights, then I had a short inside my dryer plug and this last time I had a light that wouldn't turn on after replacing the light bulb and a second fixture that had never worked since purchasing my house. To contact them I was able to easily set up an appointment with my first call. Each visit was on time, they reviewed what they were going to do before starting and told me up front what the costs were going to be. No surprises and I like that. With the second two visits the electrician even showed me what the problems were and of course the finished project. I would recommend Home Pro Electric to everyone and will continue to call them if I run into any future issues. Thank you Home Pro Electric!
Brian(electrician) was prompt and very polite.He put on booties although I said it wasn't necessary.The stainless steel fan was a used fan from the Habitat restore so all the parts were not there.He was able to substitute some and order one of the lite receptacles.He needed to come a second time and again was prompt and friendly.I will continue to use this company if and when I need an electrician and will recommend them to my family and friends.
We loved working with this company from start to finish. From online booking, to the follow-up calls, to the incredible courtesy of the on site electrician, to the quality of the work and education, to the 'thank you for my business' card. No one does it like this!
It was very nice to meet Brian. He was very professional and did an excellent job at finding out what was wrong with a room in our house that had lost all power two days ago. We were afraid we would have to break through dry walls, but Brian's skills did the job and now we've got our room back! Thanks!
Brian came out to find the problem for us . I was extremely impressed with with the company & Brian's knowledge & trouble shooting ability . Don't hesitate to use this company . Excellent job !
I had Ted out the first time to move the electrical outlet in the laundry area from a distant wall to where the stackables will be located once they arrive. I had the electrician out a second time in approximately one week (neither of us thought of this possibility the first time around) to install a light in the laundry area as well as an outlet for my freezer. My water heater used to be electric but the former owner of the house I recently purchased, had installed a gas water heater and the 22 0 volt cable was capped but left hooked up to the electrical panel. So Ted and Derek (apprentice) installed both an overhead light and the outlet using the cable. Wow! Now I can see in the laundry room. It wasn't cheap having work done again so soon and I did ask for a reduction of service fees, but, no go.
Critter chewed through wire to outlets and lights in sun-room floor. Inaccessible to repair the break but Home-Pro Electric technician, Ted, diagnosed and solved the problem, installing a surface line.
I asked Home-Pro Electric to check an under cabinet light fixture that had stopped working. I had said there was no rush but within two days Brian had dispatched Ted to my house to investigate the problem. I was very pleased at the fast service to check out my concern. Of course the light worked when Ted arrived but he stuck around waiting for it to turn off. Finally it happened and Ted was able to detect the problem. As he had installed the light near the beginning of the new year, he told me it was still under warranty and not to worry. The light was quickly fixed and I am a happy customer. I am again impressed with the professionalism of Home-Pro Electric as I was when I decided to hire them at the beginning of the year for a number of electrical concerns. I would not hesitate to call them again for any electrical issues I have.
Thanks Brian for excellent service in explaining and fixing switch. Your service was examplary from start to finish. Thanks again. We know who to call in future for any electricals. Thanks again.
I did a Google search and found Home Pro Electric. They came out and inspected my electrical box and fuses. They give great service and were very professional, quick, and explained everything very well ahead of time (the pricing, what would be done, etc.). I'm very happy with them.
There were a couple of recent calls-one was to install a breaker for the dishwasher and another one was for stovewood. I found them when I was living in Cambridge years ago and I've used them ever since. They're very clear with what they're going to charge you and what they're going to do. Everything has been very good so far.
We had a switch that we thought wasn't working so we called up HomePro Electric. The serviceman came quickly and brought all the necessary tools with him. It was a little more expensive than we thought it would be, but then everything is these days. I would recommend them to family and friends.
I had a bit of an emergency with my existing electrical panel on the day of the big blizzard. I did a quick internet search and came upon Home Pro. Originally they said that they could fix it but that in a few years I would have to replace the whole panel. So I had time to think about it and decided to replace it. It was a bit pricey but I knew going in that it would be. Realistically I can't think of anything I didn't like about them. They kept the workplace clean and the final job is very neat. I was really happy with the work they did.
They did a pre-sale home inspection for us and made sure everything was up to code. We've used them in the past and we're very happy with them. It's always done quickly, efficiently and they follow through on everything. I would recommend them to family and friends.
"I did a Google search and found Home Pro Electric. They came out and inspected my electrical box and fuses. They give great service and were very professional, quick, and explained everything very well ahead of time (the pricing, what would be done, etc.). I'm very happy with them."
"There were a couple of recent calls-one was to install a breaker for the dishwasher and another one was for stovewood. I found them when I was living in Cambridge years ago and I've used them ever since. They're very clear with what they're going to charge you and what they're going to do. Everything has been very good so far."
"We had a switch that we thought wasn't working so we called up HomePro Electric. The serviceman came quickly and brought all the necessary tools with him. It was a little more expensive than we thought it would be, but then everything is these days. I would recommend them to family and friends."
" had a bit of an emergency with my existing electrical panel on the day of the big blizzard. I did a quick internet search and came upon Home Pro. Originally they said that they could fix it but that in a few years I would have to replace the whole panel. So I had time to think about it and decided to replace it. It was a bit pricey but I knew going in that it would be. Realistically I can't think of anything I didn't like about them. They kept the workplace clean and the final job is very neat. I was really happy with the work they did."
"They did a pre-sale home inspection for us and made sure everything was up to code. We've used them in the past and we're very happy with them. It's always done quickly, efficiently and they follow through on everything. I would recommend them to family and friends.
Dear Brian, Chris & Joe,
"I write this letter to sincerely thank you-for your honesty, promptness and hard work.
You were so prompt in starting the work and on completing the job. Even though it was a holiday time (Labour day weekend) you helped so much by fixing dangerous problems immediately. You worked so hard, to fix my dangerous aluminum connection problems quickly!
You were so honest in disclosing what needed to be done, and estimating the cost. You answered all my questions and concerns.
I believe you saved my home and maybe even my life, from fire. As you well know, several aluminum connections were very hot, and one had actually burned, and the plastic in the box had actually melted!"
I wanted to send you this note regarding our experience with Home Pro. We contacted Home Pro a little while ago regarding some electrical issues at our new home. We wanted smoke detectors checked out and brought into line with the new regulations. We also had some concerns with some wiring changes that I had tried to do myself in our kitchen.
Joe came promptly at the appointed time. he acted swiftly and professionally to complete the work that we had in mind. He then took things a bit further by reviewing our electrical panel to ensure it was set up properly. We appreciated that extra touch. Throughout his visit he was very courteous and he was careful to avoid tracking in any dirt or to leave any sort of debris or messiness behind.
Our experience with Home Pro was a very positive one. It was certainly more than enough to convince me that my electrical do-it-yourself days are over. My compliments to you and your team.
I have called Home Pro Electric several times for electrical service and have always been completely satisfied with every aspect of their work. I have always found their response to my calls timely and courteous. Their electricians are prompt and look professional. I was impressed with the neat appearance of the outfits they wore, right down to the shoe covers they put on when they were inside the house. I could tell that they respected my home and appreciated my business. I knew exactly where I stood in terms of cost before they even started the work and was consulted and kept informed every step of the way. I would not hesitate to call them again and would highly recommend them to anyone who is interested in a job done right. They are truly second to none in their industry.
I have an older home and I wanted protection for my new appliances against lightning strikes and hydro power surges. Home-Pro Electric installed a whole home surge suppressor on my panel and ground fault protection outlets to other critical areas. They have given me peace of mind knowing that the installation was done safely and correctly. It was great to know that when I have an electrical concern Home-Pro Electric is on time and on budget. Thanks for your service.
I just wanted to send a note of thanks for your services on installing the electrical hookups for our swimming pool. Everything from our first contact with you, right through the various stages of construction to the final hookup and inspection went smoothly, on time and without any surprises. Your attention to detail and the manner in which you did the installation was also noticed by the safety inspector, who commented on the professional installation. Thanks again.